1. Free Initial Consultation

A short 15-minute call confirms suitability, funding type (aged care, NDIS, or private), and determines the most appropriate assessment pathway.

3. Clinical Review and Goal Setting

Our nurses review continence history, frequency patterns, diet and fluid intake, medications, mobility, toileting access, and current product use. Bladder or bowel diaries may be discussed where appropriate.

2. Telehealth Assessment Appointment

The continence nursing assessment is delivered via secure phone or video by a registered nurse with specialist experience in bladder and bowel management.

4. Tailored Recommendations

Clear, practical strategies are developed to improve comfort, reduce leakage episodes, and support independence.

5. Written Report for Care and Funding

A structured report is provided, suitable for care planning, product trials, and documentation for NDIS continence assessments or aged-care funding applications.

What to Expect Before, During, and After the Assessment

Before

Clients may be asked to gather relevant information such as medication lists, medical history, and details of current continence products. This helps ensure our incontinence nurse assessments are thorough and efficient.

During

The telehealth appointment follows a structured framework. Clients are guided through questions about bladder and bowel habits, urgency, leakage triggers, toileting access, fluid intake, skin integrity, and daily living activities. The goal is to build a clear clinical picture while maintaining dignity and respect.

We are recognised as a trusted assessment provider because our consultations are thorough, supportive, and practical, rather than being rushed or generic.

After

Clients receive a written report outlining identified issues, management strategies, product guidance, and recommendations. Each continence assessment for aged care is written in plain language so families, coordinators, and providers can act confidently on the recommendations.

Practical Funding and Product Support

Continence needs often require appropriate product selection and, in some cases, funding applications. Our continence nursing assessments can include:

• Guidance on selecting appropriate continence aids

• Assisstance with accessing MASS or CAPS funding (where eligible)

• Documentation suitable for NDIS continence assessments

• Recommendations aligned with aged-care package requirements

This practical support ensures that recommendations are not only clinically sound, but financially and administratively workable.

Telehealth Continence Assessments – Accessible and Discreet

At Nursing Assessment Australia, we operate as a local provider delivering services via telehealth. This model allows clients to access specialist continence nursing assessments quickly and discreetly, without clinic visits or travel.

For aged-care clients requiring structured documentation or participants needing NDIS continence assessments, telehealth delivery ensures consistent, high-quality clinical review with faster appointment availability.